Location > Service & Support > Warranty and Returns

Product Warranty

With reasonable care and attention your Flightcell product will provide full functionality for many years to come. Flightcell products are designed to cope with the rigours of being used as a portable device in very harsh environments. For this reason, the outer shell of the Flightcell Pro is constructed of flame retardant polycarbonate.

Your Civilian Flightcell Pro has a 24 month warranty from date of sale.

The warranty for Flightcell Pro is void if any labels are removed or if it is determined that more than 32 volts or reverse polarity has been put into the charge socket.

Flightcell DZM and the Flightcell Iridium Mount are also designed for very harsh environments. The DZM is hermetically sealed in an alloy extrusion mould, the Mount is machined solid alloy - seriously built to last. These products also come with 2 year warranty.

Returned Materials Authorisation (RMA)

If you are having a problem with your Flightcell equipment , please contact us if after contacting us it is decided that you will need to return the equipment please complete and send an RMA form prior to shipping any products for repair:

For Flightcell Pro or associated accessory equipment please complete the attached Returned Materials Authorisation PRO


For Flightcell DZM, or Cradle or associated accessories please complete the attached Returned Materials Authorisation DZM

Please note approval must be gained before you ship the product.

ATTENTION - Please note: If ANY product is returned for any reason without an RMA the equipment will be held for 2 months. If after that time no RMA has been forthcoming the equipment will be returned.

 
FlightcellFlightcell - Power to communicate, wherever you are.